From the Huffington Post today comes an interesting infographic (click here for large downloadable version) from Jason King at 360incentives.com, highlighting 10 key points to consider when you’re looking to improve your customers’ loyalty. Some of the points are downright Pavlovian (“Quickly Reward Behavior You Want Repeated”), while others are more tactical and thought-provoking. We post it here as a resource for you to consider when thinking through your next marketing campaign.
Click on the graphic below for a larger version. Enjoy!